Tour Management
Schedule tours, organize guides, monitor attendance, and understand how your tour program is performing — from one simple administration portal.
Create upcoming tours, set dates and times, assign guides, make changes before the tour begins, and review past tours from one calendar. Multiple Tour Guides is available in V1.4: multiple guides can participate in the same tour while guests stay connected through one shared tour link.
Add guides and administrators, control access, assign guides to the tours they are responsible for, and remove guide access when it is no longer needed. Historical tour records remain intact.
Analytics
Track tour volume and attendance across your organization, filter results by date or guide, and see patterns in how your tour program is being used.
Total tours
Total guests
Average guests per tour
Tours per day
Busiest day
Tours by day
Guest attendance by day
Guide activity
Filter by date, guide, and tour status
Download filtered tour activity as CSV
Reporting uses aggregate participation data and does not require retained guest names.
Branding
Organization administrators can customize the guest-facing experience so every tour begins with a familiar welcome.
Organization name
Logo
Welcome message
Guest welcome background
Branded pre-tour experience
From planning to completed tour
1
Choose the date, time, and guide team.
2
Use it in confirmation emails, text messages, websites, or a QR code.
3
Guides provide live audio while guests listen on their own phones.
4
See tour volume, attendance, and guide activity afterward.
Organization administration
WorldTouring gives organization administrators a central place to manage guides, scheduled tours, past activity, organization branding, and reporting.
Manage team access and assignments.
Create, schedule, edit, and reassign upcoming tours.
Review tour volume, attendance, and guide activity.
Customize the guest welcome experience.
Review completed tour history.
WorldTouring retains the non-personal participation information needed for tour reporting while removing guest names and tour messages after the tour ends by default.
Give guides the tools to run tours while giving administrators the visibility to manage the whole program.
